We aim to dispatch all orders within 1-2 working days of the order being placed.

Orders are sent using Royal Mail, Parcel Force (international) and My Hermes depending on the order sent. You can select your chosen delivery service on checkout. All prices are calculated based on the weight and size of the package being sent.

Please allow up to 7 working days from the date of dispatch for your order to arrive. If your order does not arrive in this time please contact us. Our contact details can be found on the 'Contact Us' page of our website.

In the event that we are out of stock for your order, we will notify you by email with an estimated dispatch date. It can take up to 2-4 weeks for an out of stock item to be dispatched. If you need the product before then, you may request for your order to be cancelled and a full refund shall be given.

Please ensure that you supply us with a valid email address on checkout. In the event of any issues with your order, we will contact you using this email address. If we do not receive a reply within 14 days, we may cancel your order.